Lead Assistant Manager

2-4 Years

This job is no longer accepting applications

Job Description

Preferred minimum 2 years experience in leadership role in BPO operations; Insurance experience is must with Underwriting experience preferred
Proficiency in Microsoft Suite: Excel, Word, and Outlook 365
Ability to communicate effectively verbally and in writing
Ability to prioritize multiple tasks with attention to detail and deadline oriented
Logical problem-solving skills, eye for detail, customer service focus
Proficient comprehension skills understanding and proactive query resolution from all important stakeholders

Team management, coaching and feedback ability
Effectively manage queue and balancing work loads
Understanding of underwriting concepts, Policy administration systems and business rules
Experience in managing UW processes
Excellent communication & comprehension skills
Listening and comprehension
Proficient in excel, word, Adobe
Strong people management and leadership skills
Good networking capability and client facing skills
Communicates effectively with other units and management to plan work, gather information, and present results
Ability to make sound judgments based on available information.
Integrate procedural changes into daily routine
Good written communication skills.
Excellent comprehension and analytical skills.
Strong data entry skills and attention to detail.
Experience in using email and Web-enabled applications