Description
We are looking for a skilled Laptop and Desktop Repair Technician to join our team in India. The ideal candidate will have 1-5 years of experience in repairing laptops and desktops, providing technical support, and ensuring customer satisfaction.
Responsibilities
- Diagnose and troubleshoot hardware and software issues in laptops and desktops.
- Perform repairs and replacements of defective components such as motherboards, hard drives, and screens.
- Install and configure operating systems and necessary software applications.
- Provide technical support to customers and assist in resolving their queries.
- Maintain a detailed log of repairs and services performed on devices.
- Stay updated with the latest technology trends and repair techniques.
Skills and Qualifications
- Proficient in diagnosing and repairing hardware issues in laptops and desktops.
- Experience with various operating systems (Windows, macOS, Linux).
- Familiarity with software troubleshooting and installation.
- Knowledge of computer networking and connectivity issues.
- Ability to work with hand tools and electronic equipment safely and effectively.
- Strong problem-solving skills and attention to detail.
- Excellent communication skills to interact with customers and team members.