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TechAsia Lab

L3 Support Engineer

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  • Posted a day ago
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Early Applicant

Job Description

  • ONLY MUMBAI Candidates Apply!

  • Bachelor's degree in engineering, Computer Science, or a related field.
  • 12+ years of hands-on IT management experience.
  • Strong expertise in Mac and Windows systems administration.
  • Experience in Office 365 administration, network security, IT infrastructure, and IT governance.
  • Proficiency in endpoint security, remote management, and enterprise wireless network management.
  • Hands-on experience with video conferencing tools (Zoom, MS Teams, Google Meet, etc.).
  • Knowledge of ITIL frameworks and experience with ITSM tools (ServiceNow, Freshdesk, Atera, etc.).
  • Proven troubleshooting and problem-solving skills across IT infrastructure, networking, and security.
  • Strong understanding of compliance frameworks (ISO 27001, GDPR, SOC 2, HIPAA, etc.).
  • Excellent communication, presentation, and analytical skills.
  • Ability to work independently and manage IT operations effectively.

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About Company

Job ID: 134610417