L3 Support Engineer
- Posted 2 months ago
- Be among the first 20 applicants
Job Description
- ONLY MUMBAI Candidates Apply!
- Bachelor's degree in engineering, Computer Science, or a related field.
- 12+ years of hands-on IT management experience.
- Strong expertise in Mac and Windows systems administration.
- Experience in Office 365 administration, network security, IT infrastructure, and IT governance.
- Proficiency in endpoint security, remote management, and enterprise wireless network management.
- Hands-on experience with video conferencing tools (Zoom, MS Teams, Google Meet, etc.).
- Knowledge of ITIL frameworks and experience with ITSM tools (ServiceNow, Freshdesk, Atera, etc.).
- Proven troubleshooting and problem-solving skills across IT infrastructure, networking, and security.
- Strong understanding of compliance frameworks (ISO 27001, GDPR, SOC 2, HIPAA, etc.).
- Excellent communication, presentation, and analytical skills.
- Ability to work independently and manage IT operations effectively.
More Info
Key Skills
ITIL frameworks
Mac and Windows systems administration
enterprise wireless network management
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