Job Information
- Date Opened 02/12/2026
- Industry Internet Services
- Job Type Full time
- City Coimbatore South
- State/Province Tamil Nadu
- Country India
- Zip/Postal Code 641044
About Us
Skylink is at the forefront of India's digital evolution, connecting people and
organizations with dependable, modern telecom solutions.
We deliver broadband, IPTV, and enterprise connectivity that support the way India
works, learns, and communicates. Our network is built for consistent, real-world
performance, ensuring uninterrupted digital experiences for homes, stable and secure
connectivity for businesses, and scalable, high-capacity solutions through our own data
center infrastructure.
As we expand across regions, Skylink remains committed to thoughtful innovation and
dependable service. Every solution we build is shaped by real customer needs, whether
it is supporting households, enabling business growth, or strengthening critical
infrastructure across communities.
Skylink is evolving with the needs of a rapidly digitizing nation, and our work reflects
that momentum. We value people who care about building reliable technology and
improving everyday connectivity. If you're looking to contribute to meaningful,
long-term infrastructure, Skylink offers a place to do work that stands up to real-world
use.
Job Description
Network Operations (NOC) (L3)
Job Title: NOC L3 Engineer
A NOC L3 Engineer (Network Operations Center Level 3 Engineer) is a senior-level technical professional responsible for managing and resolving the most complex network and system issues that cannot be resolved by Level 1 or Level 2 support.
Job Summary:
The NOC L3 Engineer provides expert-level support and resolution for escalated issues involving network infrastructure, systems, and applications. They act as the final point of escalation within the NOC and collaborate with engineering teams to identify and resolve root causes of incidents and performance issues. The L3 Engineer also contributes to the development and improvement of processes, tools, and documentation to enhance system reliability and NOC efficiency.
Key Responsibilities:
Serve as the highest level of technical escalation for network, server, and system issues.
Diagnose and resolve complex incidents involving routers, switches, firewalls, servers, and cloud services.
Perform root cause analysis (RCA) for critical incidents and implement corrective actions.
Monitor system performance and network availability, using tools like SolarWinds, Zabbix, Nagios, or Splunk.
Create and maintain technical documentation, standard operating procedures (SOPs), and knowledge base articles.
Collaborate with L1 and L2 teams for training and knowledge transfer.
Work closely with network engineers, system admins, and security teams to deploy patches, upgrades, and enhancements.
Participate in on-call rotation for after-hours support.
Maintain high availability of all network and server infrastructure in accordance with SLAs.
Requirements:
Education & Experience:
Bachelor's degree in Computer Science, Information Technology, or a related field.
5+ years of experience in a NOC or IT infrastructure environment, including 2+ years in a senior or L3 role.
Technical Skills:
Strong knowledge of TCP/IP, BGP, OSPF, VLANs, VPNs, DNS, DHCP, etc.
Hands-on experience with Cisco, Juniper, Fortinet, or similar network equipment.
Proficiency with Windows and Linux server environments.
Experience with cloud platforms (AWS, Azure, Google Cloud) is a plus.
Scripting knowledge (e.g., Python, Bash, PowerShell) for automation is preferred.
Certifications (preferred):
CCNP/CCIE, JNCIP/JNCIE, RHCE, MCSE, or equivalent certifications.
Soft Skills:
Strong problem-solving and analytical skills.
Excellent communication and documentation skills.
Ability to work under pressure and handle multiple high-priority issues simultaneously.
Team player with leadership qualities and a proactive approach.
Network Operations (NOC) (L3)
Job Title: NOC L3 Engineer
A NOC L3 Engineer (Network Operations Center Level 3 Engineer) is a senior-level technical professional responsible for managing and resolving the most complex network and system issues that cannot be resolved by Level 1 or Level 2 support.
Soft Skills:
Strong problem-solving and analytical skills.
Excellent communication and documentation skills.
Ability to work under pressure and handle multiple high-priority issues simultaneously.
Team player with leadership qualities and a proactive approach.
Requirements
Education & Experience:
Bachelor's degree in Computer Science, Information Technology, or a related field.
5+ years of experience in a NOC or IT infrastructure environment, including 2+ years in a senior or L3 role.
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