Dear Aspirants,
Greetings from ValueLabs!
We are hiring for L2 Support Engineer
Role: L2 Support Engineer
Skills: L2 Support, Python, React
Experience: 2+ Years
Notice Period: Immediate
Location : Hyderabad - Hybrid
Key Responsibilities:
- Provide L2-level technical support for applications built using React (frontend) and Python (backend).
- Investigate and resolve complex issues reported by L1 support, including application crashes, performance bottlenecks, API failures, and UI rendering errors.
- Analyze logs, stack traces, and monitoring dashboards (e.g., Grafana, Kibana) to identify root causes.
- Collaborate with L3 engineers and developers to escalate and resolve深层次 issues; provide detailed documentation for repeatable fixes.
- Participate in incident response and on-call rotations for critical production systems.
