Experience in application or infrastructure support. Strong knowledge of Linux/Unix commands, log analysis, and basic scripting (Shell/Python).
What You Will Do
- Experience in application or infrastructure support.
- Strong knowledge of Linux/Unix commands, log analysis, and basic scripting (Shell/Python).
- Familiarity with ticketing tools like ServiceNow, JIRA, or Remedy.
- Experience with monitoring and alerting tools (e.g., Dynatrace, New Relic, Grafana, Nagios).
- Understanding of web technologies, APIs, databases, and networking basics.
- Ability to read and understand application logs, and correlate issues across multiple components.
- Excellent communication, incident management, and documentation skills.
- What You Need
- Understanding of web technologies, APIs, databases, and networking basics.
- Ability to read and understand application logs, and correlate issues across multiple components.
- Excellent communication, incident management, and documentation skills.
- What We Offer
- Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
- Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
- Extensive training opportunities through our own HARMAN University
- Competitive wellness benefits
- Tuition Reimbursement
- Access to HARMAN Campus Fitness Center and Cafeteria
- An inclusive and diverse work environment that fosters and encourages professional and personal development
