L2 Sr. Support Analyst

Squircle It

Chennai

5-10 Years

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Posted 3 hours ago
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Job Description

Provide L2 production support for Unix/Linux applications, ensuring high availability and reliability.
Troubleshoot, analyze, and resolve incidents and problems on Unix/Linux and Oracle environments.
Perform root cause analysis and implement permanent fixes for recurring issues.
Write, maintain, and update technical documentation and knowledge articles.
Coordinate effectively with clients, L3 support teams, and functional/development teams.
Support project delivery by reviewing technical designs, coding, unit testing, and documentation.
Manage shift schedules, on-call rotations, and provide support during flexible hours as needed.
Mentor and guide junior team members in technical tasks.
Exhibit flexibility in handling business requirements, holidays, and early morning or general shifts (no night shifts).

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About Company

Squircle It

Our clients says we are a team of amazing designers and developers who have produced stunning websites / apps and got the best rankings through internet marketing activites for their business online. we believe no client and project is same and we approach all our projects the same way. Through the years all our clients have replied on us to give them the best solution which works for their business and we are glad to say that we have not yet failed in doing so. we continue to improve and grow to make sure our clients gets the best of the internet world. We do IT.

Job ID: 146203629

Jobs by Skill - IT