Job Description
We are looking for an experienced L2 Senior Support Engineer who will be responsible for handling network support activities and resolving issues related to enterprise infrastructure. The candidate will play a key role in troubleshooting, analyzing, and resolving network-related incidents to ensure stable and reliable operations across the organization.
This role requires strong hands-on experience in network technologies and the ability to work closely with internal teams to maintain high service availability.
Roles & Responsibilities
- Handle L2-level network support activities and incident resolution.
- Troubleshoot issues related to routing, switching, and wireless networks.
- Support enterprise infrastructure operations and ensure minimal downtime.
- Work closely with other support teams to resolve complex issues.
- Follow support processes and ensure timely issue resolution.
Mandatory Skills
Routing
Switching
Wireless
Good To Have
Security knowledge
Skills: network technologies,operations,security,infrastructure,switching,routing,wireless
