L2 Network Engineer

L2 Network Engineer

Company: Arise Tech Global

Experience: 4–7 Years

Location: Hyderabad / Bhimavaram

Work Mode: Work from Office

Employment Type: Full-time

About Arise Tech Global

Arise Tech Global is a technology and talent solutions company helping organizations build high-performing teams across enterprise technology, infrastructure, cloud, cybersecurity, and digital transformation.

About the Role

We are looking for an experienced L2 Network Engineer with strong hands-on expertise in enterprise network operations, routing, switching, firewalls, and infrastructure troubleshooting. The role involves managing network incidents, performing firmware upgrades, maintaining network availability, and ensuring timely resolution of technical issues in an SLA-driven shared services environment.

Key Responsibilities

• Provide L2 operational support for enterprise network infrastructure.
• Troubleshoot network connectivity, routing, switching, firewall, VPN, SD-WAN, and wireless issues.
• Configure and manage VLANs, STP/RSTP, OSPF, BGP, and inter-VLAN routing.
• Administer and troubleshoot Cisco Meraki MX, Cisco FTD, Palo Alto, and FortiGate firewalls.
• Perform firewall policy analysis, NAT/PAT, and IPsec VPN troubleshooting.
• Execute firmware and software upgrades across firewalls, routers, and switches, including pre-checks, backups, validation, and rollback procedures.
• Monitor network health, traffic, device availability, and performance.
• Use Wireshark, packet captures, ping, traceroute, and CLI tools for advanced troubleshooting.
• Participate in major incident management, technical bridge calls, and Root Cause Analysis (RCA).
• Maintain network documentation, configuration backups, and troubleshooting records.
• Coordinate with L1, L3, vendors, and infrastructure teams for incident resolution.
• Participate in rotational shifts and on-call support as required.

Required Skills & Qualifications

• 4–7 years of experience in enterprise network operations and support.
• Strong understanding of TCP/IP, OSI model, subnetting, DNS, DHCP, and ARP.
• Hands-on experience with routing and switching technologies, including VLANs, OSPF, BGP, and STP/RSTP.
• Practical experience with Cisco Meraki MX, Cisco FTD, Palo Alto, and FortiGate firewalls.
• Experience with firewall policies, NAT/PAT, IPsec VPN, and traffic-flow analysis.
• Mandatory hands-on experience performing firmware upgrades across Palo Alto, Meraki MX, Cisco routers, switches, and firewalls.
• Knowledge of SD-WAN, wireless networking, SNMP, and syslog monitoring.
• Proficiency in network troubleshooting tools such as Wireshark and packet capture utilities.
• Understanding of incident, problem, and change management processes.
• Strong analytical, communication, documentation, and troubleshooting skills.
• Willingness to work rotational shifts and participate in on-call support.

Preferred Qualifications

• CCNA or CCNP Enterprise certification.
• Palo Alto Networks, Fortinet, or Cisco security certifications.
• Relevant SD-WAN or enterprise networking certifications.
• Experience in network migration, infrastructure refresh, and firmware upgrade projects.
• Knowledge of ITIL practices.

How to Apply

Interested candidates can apply with their updated resume.