L2 -M365 Administrator

Title:L2- M365 Administrator

Experience: 3-5 years

Location: Mumbai, Thane

Mode: Full Time

Key Responsibilitie

sMicrosoft 365 Administratio

• nAdminister and manage Microsoft 365 services including Exchange Online, SharePoint Online, Teams, and OneDrive
• .Ensure high availability and optimal performance of all Microsoft 365 services
• .Monitor service health dashboards and proactively resolve or mitigate issues

.Identity & Access Managemen

• tConfigure and manage identity synchronization using Microsoft Entra Connect
• .Implement and maintain Single Sign-On (SSO) solutions
• .Manage user accounts, licenses, roles, and permissions in accordance with organizational policies
• .Configure Conditional Access policies and application-level SSO

.Security & Complianc

• eConfigure and manage security settings, compliance features, and data protection policies
• .Perform eDiscovery and advanced mailbox searches for legal and compliance requirements
• .Implement and manage email security including anti-spam, mail flow rules, SPF, DKIM, and DNS configurations
• .Maintain awareness of security best practices and regulatory compliance requirements
• .Basic implementation and support of Azure Information Protection

.Collaboration & Communication Tool

• sManage enterprise-grade Microsoft Teams environments
• .Configure Teams features including calling, meetings, messaging, and collaboration
• .Support end users with Teams and other collaboration tools

.Device & Application Managemen

• tManage endpoints (Windows, macOS, iOS, Android) using Microsoft Intune
• .Deploy, update, and manage enterprise applications via Intune

.Automation & Scriptin

• gDevelop and maintain PowerShell scripts for administration, reporting, and automation of routine tasks

.Troubleshooting & Suppor

• tProvide advanced troubleshooting for Active Directory and Microsoft 365 issues
• .Collaborate with IT teams to resolve complex technical problems
• .Provide end-user training and support for Microsoft 365 applications

.Documentation & Continuous Improvemen

• tCreate and maintain documentation for processes, configurations, and procedures
• .Stay updated with new Microsoft 365 features and recommend improvements
• .Plan and execute upgrades, migrations, and new feature rollouts
• .Research and recommend tools and solutions to enhance productivity and efficiency

.
Required Skills & Qualificatio

• nsStrong knowledge of Microsoft 365 services and administratio
• n.Experience with Microsoft Entra Connect and hybrid identity environment
• s.Advanced troubleshooting skills in Active Directory and Microsoft 36
• 5.Proficiency in PowerShell scriptin
• g.Solid understanding of email systems, mail flow, and security protocols (SPF, DKIM, DNS
• ).Experience with Microsoft Teams administratio
• n.Knowledge of Microsoft Intune for device and application managemen
• t.Familiarity with compliance, eDiscovery, and security best practice

s.

Soft Sk

• illsStrong analytical and problem-solving abili
• tiesExcellent communication and collaboration sk
• illsAbility to work independently and in a team environ
• mentProactive mindset with attention to de
• tailStrong Communication skill is m