Job Summary
We are seeking an experienced L2 Support Engineer with a strong background in Windows Server
administration and Azure cloud services. The role involves providing second-line technical support,
incident resolution, and infrastructure operations for a hybrid IT environment.
Key Responsibilities
- Provide L2 support for Windows Server (all available from 2000- Latest) and client
environments
- Troubleshoot and provide technical analysis concerning operating system, hardware,
network & storage related issues on windows servers and application performance issues to
resolution
- Troubleshoot and resolve incidents related to Azure VMs, storage, networking, and resource
access
- Work on Azure related issues and troubleshoot/resolve as required
- Provisioning, configuring, and monitoring Azure virtual machines, storage accounts,
and networking components.
- Oversee Azure Compute Services, including Virtual Machines, App Services, and
Container Instances.
- Implementing security measures and managing access controls in Azure.
- Performing regular backups and implementing disaster recovery strategies for Azure
resources.
- Designing, building, and scaling cloud infrastructure based on client needs.
- Ensuring cloud infrastructure and applications are optimized for performance,
scalability, and security.
- Implement and manage networking solutions, including Virtual Networks, Network
Security Groups, and VPN gateways.
- Perform routine health checks, patching, and system monitoring
- Develop infrastructure as code leveraging cloud native tooling to ensure automated
and consistent platform deployments
- Develop and implement policy driven data protection best practices to ensure cloud
solutions are protected from data loss
- Support cloud adoption of applications as they are being transformed and/or
modernized
- Ensure all infrastructure components meet proper performance and capacity
standards
- Stay up to date with Azure services and best practices, recommending improvements
to enhance infrastructure efficiency and security
- Experience managing Azure VDIs
- Escalate complex issues to L3 or engineering teams with detailed documentation
Required Skills
- Strong experience in Wintel and cloud infrastructure support
- Proficient in Windows Server troubleshooting, AD, DNS, DHCP
- Working knowledge of Microsoft Azure services (VMs, Resource Groups, Azure AD)
- Experience with basic PowerShell scripting for automation and troubleshooting
- Familiarity with ticketing tools (ServiceNow, Remedy, etc.)
- Understanding of networking basics and firewall rules
- Service Now ticketing system knowledge
Preferred Qualifications
- Microsoft Certified: Azure Fundamentals or Azure Administrator Associate
- Experience in ITIL-based environments
- Good communication and customer service skills
- Good problem-solving skills
- Collaboration with other teams and own issues and take responsibilities
Who Is Vontier
Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at www.vontier.com.
At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.
Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.
Together, let's enable the way the world moves! 
