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trinity consulting services

L1 Support Engineer

3-5 Years
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  • Posted 7 days ago
  • Be among the first 10 applicants
Early Applicant

Job Description

  • Must have a minimum of 3-5 years of IT experience
  • Prior experience in IT helpdesk, application support, or L1/L2 operations roles
  • Hands-on familiarity with one or more of the following platforms: Salesforce, Workato, UiPath, Workday/Cumulus, Tableau, or Slack
  • Familiarity with ticketing systems and ITSM practices (e.g. ServiceNow, Jira, orequivalent)
  • Strong communication skills for user-facing support and cross-team coordination
  • Ability to manage multiple platforms and prioritise time-sensitive requests independently

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Job ID: 150798849

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