L1 resource in Tech Ops
E4 Software ServicesThis job is no longer accepting applications
Job Description
Job Description:
Profile : L1 Resource in Tech Ops
Experience : 3 to 6 years
Employment : Permanent
Job Type : Work from Office
Location : Mindspace, Juinagar, Navi Mumbai
Budget : 40% Hike On Current
Notice Period : Immediate to 15 Days
Key Responsibilities:
- Provide L1/L2 application and production support for enterprise systems.
- Perform patch deployments, version upgrades, and coordinate application releases.
- Analyze application and system logs to troubleshoot and resolve incidents.
- Monitor performance and health of applications using AppDynamics, VuNet, etc.
- Manage and track issues using Jira or other ticketing tools.
- Support and troubleshoot on Windows Server, Linux, IIS, and Apache Tomcat.
- Execute basic database queries and issue handling in MSSQL and Oracle environments.
- Follow up with internal teams for timely ASLC/VAPT & VA issue closure reports.
- Coordinate with network teams for resolving issues related to:
- Firewall Port Opening rules
- Load balancer configuration
- DNS resolutions, Proxy
More Info
Key Skills
About Company
At E4 Softwares, were at the forefront of digital transformation, specializing in AI-driven bespoke solutions that revolutionize business processes. Our cutting-edge approach combines artificial intelligence with deep industry expertise to deliver tailor-made software that addresses the unique challenges of modern enterprises.
With a proven track record of successful implementations, our robust delivery capabilities ensure seamless integration and rapid deployment of complex systems. We pride ourselves on our ability to transform conceptual ideas into powerful, scalable solutions that drive efficiency and foster innovation.