L1 L2 Support Engineer
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- Posted 27 days ago
- Over 100 applicants
Job Description
Job Overview
We are looking for an IT Support Engineer (L1/L2) to provide technical and application support in Pune. The ideal candidate should have experience in ServiceNow, SQL Support, and Application Support and be able to troubleshoot and resolve technical issues efficiently.
Key Responsibilities
- Provide L1/L2 technical support for applications and IT systems.
- Troubleshoot and resolve SQL-related issues and queries.
- Work with ServiceNow for incident management and tracking.
- Support end-users by resolving hardware, software, and network issues.
- Collaborate with internal teams to improve IT processes and system performance.
- Monitor system performance and ensure minimal downtime.
- Document technical solutions and create user guides for common issues.
Required Skills & Qualifications
- 3 to 5 years of experience in IT Support, L1/L2 Support, or Application Support.
- Hands-on experience with ServiceNow for incident and request management.
- Strong knowledge of SQL Support and troubleshooting.
- Understanding of Windows/Linux environments.
- Excellent problem-solving and analytical skills.
- Strong communication skills to interact with end-users and technical teams.
More Info
Date Posted: 29/01/2025
Job ID: 104872877
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About Company
At our placement agency, we are committed to transforming careers and businesses through our exceptional placement services. With a deep understanding of the ever-evolving job market and a passion for connecting talent with the right opportunities, we have established ourselves as a trusted partner in the industry.
Our agency is driven by a team of experienced professionals who possess extensive knowledge in various sectors. We pride ourselves on our ability to identify and match the unique skills and aspirations of job seekers with the specific needs of employers. Through our meticulous screening process and personalized approach, we ensure that the candidates we present are not only qualified but also aligned with the company’s culture and values.
Last Updated: 12-05-2025 00:11:16 PM
