hackajob is collaborating with Barclays to connect them with exceptional tech professionals for this role.
Step into a role of KYC Analyst, where you will take responsibility for client service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations.
You may be assessed on key critical skills relevant for success in role such as:
- End to End KYC Knowledge and Experience in High-Risk review is a must.
- In depth knowledge of Global KYC policies and procedures.
- Experience of working in a customer facing service environment.
- Receive inbound and outbound phone calls from customers and service their needs effectively and efficiently.
- Excellent communication skills must interact professionally with Front office and internal stakeholders via phone or email.
Desirable Skills Set
- Knowledge, understanding and experience of the importance of KYC to the Bank through the various lenses, i.e. risk and regulation.
- Should be flexible for any shifts.
- Proficiency in spoken and written English is a must.
You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.
This position is based out of Noida.
Purpose of the role
To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution.
Accountabilities
- Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
- Collaboration with teams across the bank to align and integrate operational processes.
- Identification of areas for improvement and providing recommendations in operational processes.
- Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.
- Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders.
- Identification of industry trends and developments to implement best practice in banking operations.
- Participation in projects and initiatives to improve operational efficiency and effectiveness.
Analyst Expectations
- To meet the needs of stakeholders/ customers through operational excellence and customer service
- Perform prescribed activities in a timely manner and to a high standard
- No people leadership roles at this grade.
- Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members.
- Identify escalation of policy breaches as required.
- Take responsibility for customer service and operational execution tasks.
- Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
- Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function.
- Work within well-defined procedures that may involve a variety of work routines.
- Demonstrate an understanding of the procedures.
- Evaluate and select the appropriate alternatives from defined options.
- Make judgements based on the analysis of factual information.
- Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave.
