Job Description
- Strong hands-on experience with Kronos devices, configuration, and integrations
- Experience with APIs, flat-file interfaces, and middleware tools
- Understanding of workforce management processes and payroll integrations
- Troubleshooting and analytical skills
- Good communication and stakeholder management skills
Preferred Qualifications
BS degree in Computer Science or Engineering or equivalent experience
Roles & Responsibilities
- Configure, manage, and support Kronos (UKG) Workforce Management modules, including Timekeeping, Scheduling, and Accruals.
- Perform device configuration and management, including clocks, biometric devices, and badge readers; troubleshoot device-related issues and ensure accurate data capture.
- Design, develop, and maintain integrations between Kronos and third-party systems such as payroll, HRIS, and access control systems.
- Analyze business requirements and translate them into effective Kronos configurations and integration solutions.
- Support end-to-end implementation activities including requirement gathering, configuration, testing, deployment, and post-go-live support.
- Monitor and resolve data and interface errors, ensuring system stability and data integrity.
- Collaborate with cross-functional teams, vendors, and clients to deliver timely solutions.
- Prepare technical documentation, configuration guides, and support artifacts.
- Participate in upgrades, patches, and continuous improvement initiatives.
- Ensure compliance with organizational policies and data security standards.