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Role - Key Account Manager - Chennai
Roles and responsibility
Engaging with Premium merchants like portfolio tracking, merchant communication, and ensuring service is delivered in assigned areas for assigned merchants.
Meeting sales targets of multiple payment solutions such as QR codes, EDC/card swipe machines, point of sales software, insurance, and other financial products
Ensuring product penetration along with revenue growth.
Enabling the new business line and promoting the brand in the marketplace.
Track and attend to merchant's grievances and ensure its resolved on time.
Plan and execution of day-to-day activities along with the team and Review teams deliverables.
Gathering consistent feedback from the market for existing offerings and insights into the competition
Deployment of products and articulation of benefits & best practices at client locations Ensuring customer satisfaction leading to higher sales conversions and retention.
Who are we looking for
Self-starters, who can take ownership without handholding and are comfortable navigating ambiguity, will be an ideal fit
Passionate about working in a fast-growing firm
Articulate complex solutions to novice customers.
Fintech experience or same field experience candidates to be priorities.
Honesty and trustworthiness are the most important virtues.
Good sales and negotiation skills
Interest in financial products and markets
Understanding of Local geography
Paytm is India's largest leading payment gateway that offers comprehensive payment services for customer and merchants. We offer mobile payment solutions to over 7 million merchants and allow consumers to make seamless mobile payments from Cards, Bank Accounts and Digital Credit among others. We pioneered and are the leader of QR based mobile payments in India. With the launch of Paytm Payments Bank, we aim to bring banking and financial services to half-a-billion un-served and under-served Indians. Our investors include Softbank, SAIF Partners, Alibaba Group and Ant Financial. We strive to maintain an open culture where everyone is a hands-on contributor and feels comfortable sharing ideas and opinions. Our team spends hours, designing each new feature and obsesses about the smallest of details.
Job ID: 109882167
