Key Accounts Manager

• A Business Account Manager (BAM) will be responsible for maintaining and sustaining long-term

relationships with every onboarded apartment owner in a particular geographical region or

territory assigned to them.

• Track and manage all critical tasks and roles/responsibilities through the use of standardized task

plans and tools.

• Escalate any product or client issues for timely resolution.
• Ensure adherence to compliance processes and procedures.
• Exceed client expectations as measured through client surveys.
• Complete assigned implementations on time or early to ensure client success.
• Work closely with the sales, product, operations, and other teams, coordinating all functional

project tasks to ensure the timely implementation of services to the clients satisfaction.

• Handle complex situations and make decisions independently.
• Facilitate meetings with clients to help them understand the onboarding roadmap, set

expectations, and build rapport.

• Ensure daily, weekly, and monthly targets are achieved consistently.

Desired Candidates Profile:

• Excellent communication and interpersonal skills.
• Should have a two-wheeler vehicle with a valid driver's license (DL) – mandatory.
• Should be proficient in Hindi and English; knowledge of a regional language will be a plus.
• Should be comfortable working on weekends, with a week off between Monday and Thursday.
• Effective presentation and negotiation skills.
• Hands-on experience with MS Office (Excel, Word, PPT, etc.).

Key Qualifications:

• Graduation in any field.
• 0-5 years of experience.
• Willingness to travel in the field.