Job Description
About The Role
We're looking for someone who thrives in ambiguity, moves with speed, and treats the business like
their own. You won't be handed playbooks — you'll be writing them.
As a Key Account Manager, you'll lead the growth of select e-commerce or quick commerce accounts
— the ones that move fast and demand even faster thinking.
You'll own everything that moves the needle: P&L, visibility, supply, relationships, and ROI.
If you enjoy solving problems, spotting opportunities, and building with intent — this role's for you.
What You'll Own
P&L Ownership
Own end-to-end performance for your assigned accounts
Identify growth levers, plug inefficiencies, and scale sustainably
Platform Relationships
Build strong connects with category, marketing and commercial teams
Ensure your platform champions the brand — across campaigns and conversations
Operations & Supply
Finalize assortments, monitor fill rates, and drive forecasting with SCM
Ensure hygiene in returns, claims, and reconciliations
Campaigns & Visibility
Own merchandising, content, pricing, and search/display execution
Activate impactful campaigns across seasonality, brand moments, and platform events
Planning & Budgeting
Build the annual marketing calendar for your platforms
Allocate spends based on brand priorities, seasonality, and ROI
Track performance and make smart, fast course corrections
Insights & Impact
Dive deep into consumer behaviour, competitor actions, and platform data
Translate insights into sharp, executable moves
Cross-functional Hustle
Collaborate with Brand, SCM, Finance and Analytics teams
Lead projects across launches, fill-rate improvement, platform audits, and more
What You Bring
3–7 years in the FMCG / Food industry
Hands-on experience in e-commerce or quick commerce platforms
Strong analytical skills, Excel comfort, and decision-making instincts
Proven ability to manage external stakeholders and internal chaos
A bias for action, curiosity for data, and hunger to grow
Bachelor's or MBA from a Tier 1 / Tier 2 institute
Skills: performance marketing,retail category management,ecommerce
