Key Account Specialist | FMCG- Big Tobacco

The Key Account Specialist is responsible for building, strengthening, and expanding long-term partnerships with strategic customers. The position focuses on delivering high-quality service and customized solutions to meet each account's specific needs, thereby enhancing customer experience and loyalty.

Adecco is partnering with one of the largest international Big Tobacco product manufacturer.

Key Account Specialist| FMCG- Big Tobacco


The Opportunity

Opportunity to take ownership of strategic key accounts, partner closely with retailers to drive sustainable business growth, and position yourself as a trusted advisor by shaping account strategies and delivering impactful, data-driven solutions in a dynamic FMCG environment.

The Talent

· Bachelor's degree in Business/ Marketing or equivalent qualification.

· 5-7 years of experience in account management, sales or field trade marketing

· Experience in modern trade within FMCG industry is a bonus

· Strong understanding of account management, POSM, and marketing practices within the FMCG industry is preferred

· Fluent in English and Mandarin to effectively communicate with Mandarin-speaking stakeholders

· Proficient in Microsoft Office, with strong PowerPoint presentation skills

The Job

· Build and maintain strong, long-term relationships with key retailers through proactive engagement and issue resolution

· Identify growth opportunities and develop strategies to maximize account potential

· Partner with internal teams to deliver tailored solutions aligned with customer objectives

· Lead contract renewals and commercial negotiations to achieve mutually beneficial outcomes

· Act as the main escalation point for complex issues, resolving challenges in a timely and strategic manner

· Develop and execute data-driven account plans to drive revenue growth

· Use sales data, market trends, and shopper insights to recommend initiatives that improve category performance

· Provide customers with market and competitive insights, positioning yourself as a trusted business partner

· Track account performance, including sales growth, market share, and ROI of trade activities

· Proactively manage risks and adapt strategies in response to changing market conditions

Next Step

· Prepare your updated resume please include detailed past working experiences in point form, an executive summary about yourself in terms of experience, expertise, key achievements & highlight and your current & expected package.

· Apply through this application or send your resume to [Confidential Information] and in MS Word Copy

· All shortlisted candidates will be contacted.

Sharron Foo Jiayan

Direct Line: 6697 7865
EA License No: 91C2918
Personnel Registration Number R1982221