Job Description: Key Account Manager
- Location: Gurgaon (Hybrid)
- Experience: 35 Years (Preferred)
- Employment Type: Full-Time
- Joining: Immediate to max 30 days
Role Summary
We are looking for a dynamic and result-oriented Key Account Manager to be the primary bridge between KYCKART and our most valued clients. You will nurture long-term relationships, ensure client success, and drive strategic growth within our key accounts. This role is ideal for someone who thrives in a high-growth Regtech startup environment and loves building lasting partnerships.
What You Will Do (Key Responsibilities)
- Relationship Management: Build and maintain strong, long-lasting relationships with key stakeholders in Fintech, NBFCs, and Banking sectors.
- Account Growth: Identify opportunities for upselling and cross-selling solutions to existing clients.
- Client Onboarding & Success: Partner with the technical team to lead the post-sales transition, ensuring clients realize the full value of our platform.
- Voice of the Customer: Translate client feedback into actionable product insights for our engineering and leadership teams.
- Performance Tracking: Monitor account health, renewal cycles, and usage patterns to proactively manage retention and prevent churn.
- Strategic Planning: Develop and execute account-specific plans to meet and exceed quarterly revenue targets.
What We're Looking For (Required Skills)
- Experience: 3/4+ years in Account Management, Client Success, or B2B Sales, preferably in a SaaS or Fintech startup.
- Communication: Exceptional verbal and written skills; ability to explain complex value propositions to senior stakeholders.
- Mindset: Proactive ownership, a customer-first attitude, and comfort in a fast-paced, high-growth environment.
- Problem-Solving: Ability to navigate complex organizational structures to resolve client issues and drive projects forward.
- Analytical Skills: Comfortable using data to track account performance and build growth strategies.
Bonus Points For:
- Prior experience managing enterprise accounts in the banking or finance sector.
- Familiarity with CRM tools (e.g., HubSpot) and client success platforms.
- Deep understanding of the digital onboarding and compliance (KYC/KYB) landscape.
Why Join Us (Benefits & Growth)
- Innovation: Work at the core of Fintech & Regtech innovation, building the trust layer of the internet.
- Rapid Career Growth: Join a lean, fast-scaling team where you can define your own path and move into leadership roles quickly.
- Ownership: High impact on client success with the freedom to shape our account management processes.
- Added Benefits:
- Competitive Salary + Performance Incentives.
- Hybrid Work Model for a better work-life balance.
- Health Insurance and wellness support.
- Startup Culture: Collaborative, energetic, and transparent work environment.
- Continuous Learning: Direct mentorship from the leadership team and access to industry events.
About KYCKART
Founded in 2021 and headquartered in Gurugram, KYCKART is a bootstrapped, profitable, and no-code identity intelligence platform. We are building the trust layer of the internet by providing a unified solution for KYC, KYB, fraud mitigation, and skip tracing.
Through 150+ comprehensive verification checks, we enable businesses to onboard customers securely in seconds while maintaining a robust defense against compliance risks.
Our Impact & Reach
- Trusted by 250+ Clients: Powering top players in Fintech, NBFCs, and Banking, including ICICI, Kotak, Bajaj Finserv, Tata Capital, and Navi Finance.
- Expert Leadership: Our team hails from prestigious institutions (IIM, IMT, NSUT) with 20+ years of global experience in verification.
- Proven Pedigree: A track record of excellence at leading organizations such as IDfy, Amazon, Paytm, Airtel, and ICICI Bank.
We are redefining trust in the digital economyand we need you to drive that growth.
How to Apply
- If you are a relationship builder who thrives on driving growth, we'd love to hear from you. Send your application with resume via email to [Confidential Information]with CC to [HIDDEN TEXT].
