Key Account Manager

We're Hiring: Account Manager – Client Servicing & Creator Partnerships

Company: WEChartered Consultancy

Location: Gurgaon (On-site)

Salary: 30,000 – 40,000/month

Role Overview

We are looking for an Account Manager to handle an international client and manage end-to-end creator outreach operations.

This is a client servicing + partnerships role, where you will ensure smooth communication between the client, internal team, and creators — while driving high-quality lead generation.

Key Responsibilities

Client Servicing

• Act as the primary point of contact for the client.

• Understand client requirements and ensure consistent delivery

• Share regular updates, reports, and insights

• Maintain strong, professional client relationships

Creator Outreach & Partnerships

• Oversee outreach to creators via DMs, emails, and social platforms

• Ensure high-quality conversations with creators seeking funding

• Guide the team on how to engage effectively (non-robotic, contextual communication)

• Identify and improve outreach strategies for better conversion

Lead Management

• Ensure relevant and qualified creator leads are generated

• Review and filter leads before sharing with the client

• Maintain accuracy and quality in lead handover

Team Coordination

• Manage and guide a team of 5–6 members

• Ensure daily productivity and accountability

• Streamline workflows across outreach and reporting

Systems & Reporting

• Maintain CRM tools (Airtable or similar)

• Track outreach, responses, and lead status

• Ensure all data and communication is well-structured and documented

Who We're Looking For

2–3 years experience in:

• Account Management / Client Servicing

• Influencer Marketing / Creator Outreach

• Agency or partnership roles

Strong English communication (written & verbal)

Experience handling clients independently

Comfortable managing high-volume outreach and conversations

Prior experience leading or coordinating a small team

Not a Fit If You Are:

• From core technical / IT project management backgrounds

• Looking for backend/operations-only roles with no communication

Good to Have

• Understanding of YouTube / creator ecosystem

• Experience in lead generation or outreach campaigns

• Ability to balance professionalism with a relatable tone

What Success Looks Like

• Smooth client communication with zero gaps

• Consistent flow of qualified creator leads

• High-performing, well-managed outreach team

Why Join Us

• Work directly with an international client

• High ownership & visibility

• Fast-paced, execution-driven environment

• Strong growth in client servicing & partnerships