Key Account Manager

Role :

We are looking for an experienced Key Account Manager who is an outside the box thinker with proven experience, developing creative solutions. You are a people person, with remarkable communication skills and will be working with our existing clients, building and maintaining long term relations with new accounts. Our right fit would be a fast learner who can learn our products inside-out quickly and someone who will be instrumental in the company's growth.

Key Responsibilities :

Be the primary point of contact, establish and maintain long term relations with the clients.

Prepare long-term and short-term goals and account objectives for the team

Estimate and establish cost parameters, budgets, campaigns, and potential ROI

Supervise account management and strategies

Communicate with major clients on a regular basis, handle complaints and suggest solutions with innovative ideas to meet client needs in a timely and effective manner.

Propose pricing models based on customer's needs and product usage.

Prepare proposals and detailed costing prior to negotiation with clients.

Act as the liaison between clients and internal teams for the constant development of new products.

Set up presentations with CXO's to discuss technical solutions.

Identify gaps in the overall Business and take new initiatives to bridge those gaps.

What you'll need :

1-2 years of client-facing, revenue management and quota carrying experience. Bachelors/Masters Degree from a Tier-1 Institute.

Excellent communication and presentation skills and ability to maintain relations with senior executives from the client's side.

Ability to understand and the hunger to learn more about technology-based products.

A knack to understand technology-based products and explain it in simple terms.

Should be analytical, adept at solving critical problems, and handling & prioritizing multiple tasks.

Prior experience in a company based in the logistics industry would be preferred

Perks:

Comprehensive Health Cover - For you

Personal Development Budget- Upskill yourself, we've got the bill

Flexible Working Hours - Set your own work hours

Open door policy - No to cubicles. Yes to the Open door policy.

Generous Parental Leave - Cause work comes second sometimes

Documented Equal Pay Policy - Since we're in 2025!

Education Assistance - Let us help you soar to new heights

Work Autonomy - Enjoy complete ownership over your work

Employee Life Skill Training Program - Regular sessions on tax saving, investments, mental well-being, health and Fitness etc.

Company Outings - Unwind with teammates. Work can wait.

Paid time off - Because your well-being is our priority