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KEY ACCOUNT MANAGER

2-5 Years
SGD 0.36 - 0.6 LPA
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  • Posted 3 days ago
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Job Description

  • New clients onboarding, including training and other initial deployment related works
  • Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
  • Account servicing, conduct refreshment training, support and troubleshooting
  • Attending to client's inquiries timely and promptly
  • Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
  • Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
  • Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

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Job ID: 150989257

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