Key Account Manager

Company Description Roadgrid is focused on building a sustainable EV ecosystem by creating one of the world's largest electric vehicle charging networks. The company develops future-ready smart charging infrastructure across public locations in cities and intercity highways. Its universal chargers are supported by a customer-centric, mobile-based software platform integrated with secure payment gateways. Roadgrid is committed to delivering fast, safe, and reliable charging experiences for all segments of electric vehicles. The organization combines innovation and scalability to make EV adoption more convenient and accessible.

Role Description The Key Account Manager at ROADGRID is a full-time, on-site role based in Bengaluru. This position is responsible for managing and growing strategic key accounts, building long-term relationships, and serving as the primary point of contact for major customers. Daily tasks include understanding client needs, proposing tailored solutions, coordinating with internal teams to ensure seamless service delivery, and monitoring account performance. The role involves preparing business plans, forecasting revenue, and identifying upsell and cross-sell opportunities. The Key Account Manager will also handle customer issues, ensure high service satisfaction levels, and assist in developing account-specific strategies aligned with ROADGRID's EV charging solutions.

Qualifications

• Candidates should possess strong Account Management and Key Accounts skills to manage strategic customers and drive growth.
• Candidates should possess solid Analytical Skills to interpret data, track performance metrics, and support decision-making.
• Candidates should possess Business Planning capabilities to develop account plans, revenue forecasts, and growth strategies.
• Candidates should possess excellent Customer Service skills to ensure a high-quality customer experience and effective issue resolution.
• 5+ Years of Relevant experience in B2B sales, energy, EV, or technology sectors is beneficial.
• Strong communication, negotiation, and relationship-building skills are required.
• Ability to work cross-functionally with operations, product, and finance teams.
• Bachelor's degree in Business, Management, Engineering, or a related field is preferred.

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