Key Account Manager

Key Responsibilities

1. Business Development & Revenue Growth

• Generate project-based sales for architectural hardware solutions through proactive market reach from the Defined Key Accounts.
• Achieve monthly, quarterly, and annual sales targets.
• Identify new business opportunities with architects, builders, contractors, and project procurement teams.

2. Key Account & Relationship Management

• Develop and maintain strategic relationships with top Builders Company, architects, interior designers, PMCs, developers, and major contractors.
• Conduct regular meetings, presentations, and product demonstrations.
• Ensure continuous engagement and brand recall among decision makers.
• Continuous Travelling among the Key Accounts Place for Orders Generation, Demonstration / Samplings, Business Meetings, etc. and Factory visits whenever required for Key Clients.

3. Project Management

• Track project pipelines from lead generation to closing and execution.
• Coordinate with internal teams (Design, Logistics, Operations, Technical) for smooth fulfillment.
• Ensure timely quotations, project BOQs, and product negotiations.
• Monitor competition activities and provide market intelligence.

4. Technical Support & Product Expertise

• Provide technical guidance on product selection based on project specifications.
• Understand architectural drawings, hardware applications, and project site requirements.
• Conduct trainings and product demos for partners and clients.

5. Channel Coordination

• Collaborate with distributors/dealers where routing is required.
• Support channel partners in large project conversions where KAM required local Support.
• Ensure timely order execution and payment follow-up as per company policy.

6. Reporting & Documentation

• Maintain updated MIS, CRM entries, funnel reports, and project trackers.
• Submit weekly reports, forecasts, and monthly business updates.
• Ensure adherence to company compliance, pricing policy, and documentation standards.