Key Account Manager Quick Commerce

Role Objective

To drive Company's growth across key quick commerce platforms, with end-to-end responsibility

for account performance, revenue growth, assortment, visibility, promotions, availability, and

platform relationships.

The role will work closely with platforms such as Blinkit, Zepto, Swiggy Instamart, and other

emerging quick commerce channels, ensuring company maximises its presence, availability,

and commercial performance.

This is a hands-on, high-ownership role for a young professional who understands digital

commerce and can combine commercial acumen, analytics, relationship management, and

strong execution.

Key Responsibilities

1. Key Account & Revenue Ownership

● Manage assigned quick commerce accounts with clear ownership of revenue and growth

targets.

Key Account Manager – Quick Commerce

Bangalore

● Develop account-wise business plans and drive monthly, quarterly, and annual sales

performance.

● Track GMV, net sales, margins, growth, and other key commercial metrics.

● Identify opportunities to accelerate growth across categories, SKUs, cities, and

consumer cohorts.

2. Platform Relationship Management

● Build strong working relationships with category managers and commercial teams

across Blinkit, Zepto, Swiggy Instamart, and other relevant platforms.

● Lead day-to-day account management, business reviews, and execution discussions.

● Support negotiations around commercials, visibility, promotions, and platform

investments.

● Drive strong joint business planning with key accounts.

3. Assortment, Availability & Visibility

● Ensure optimal product assortment and availability across platforms and cities.

● Improve search visibility, discoverability, product rankings, and digital shelf presence.

● Track stock availability and proactively address out-of-stock situations.

● Identify high-potential SKUs and opportunities for new listings and geographical

expansion.

4. Promotions & Growth Initiatives

● Develop and execute platform-specific promotional calendars.

● Drive participation in key platform events, campaigns, and visibility opportunities.

● Evaluate promotional effectiveness and optimise spends based on ROI.

● Work closely with Marketing and Digital teams to drive consumer acquisition and

conversion.

5. Analytics & Performance Management

● Analyse platform data to understand sales trends, consumer behaviour, category

performance, and competitive activity.

● Track key metrics including sales growth, availability, conversion, promotional ROI, and

market share.

● Translate data into clear commercial actions and growth opportunities.

● Build regular performance reports and business reviews for leadership.

6. Cross-Functional Collaboration

● Work closely with Supply Chain to ensure inventory availability and fulfilment.

● Collaborate with Marketing and Digital teams on platform campaigns and product

launches.

● Partner with Finance and Commercial teams on account profitability and trade spends.

● Ensure seamless execution across internal teams and external platform partners.

Ideal Candidate Profile

● 2–5 years of experience in Quick Commerce, E-Commerce, Key Account

Management, Digital Commerce, Marketplace Management, or Category

Management.

● Hands-on exposure to platforms such as Blinkit, Zepto, Swiggy Instamart, Amazon,

BigBasket, or similar digital commerce platforms.

● Experience within Beauty, Personal Care, FMCG, Food & Beverage, Consumer

Goods, D2C, or other fast-moving consumer categories preferred.

● Strong analytical capability with comfort working with sales data, platform metrics, and

commercial dashboards.

● Commercially sharp, execution-oriented, and capable of independently managing key

accounts.

● Strong communication, negotiation, and stakeholder management skills.

● High ownership and ability to thrive in a fast-paced, entrepreneurial environment