Key Account Manager

Job Title: Key Account Manager

Location: Bengaluru, India - (On site)

Role overview: We are seeking a detail-oriented and performance-driven Key Account Manager (KAM) to manage and grow our business on leading e-commerce platforms like Amazon, Flipkart, Q-commerce. The KAM will be responsible for developing and executing plans to drive online sales, optimise product listings, manage promotions, and maintain strong relationships with platform category teams.

Key Responsibilities:

• P&L Ownership & Account Management for Amazon/Flipkart/Q-commerce.
• Act as the main liaison with marketplace category teams.
• Drive sales growth via platform-specific strategies and performance analysis.
• Optimise product listings and enhance A+ content with internal teams.
• Plan and execute promotions, coordinate with performance marketing to ensure strong RoI.
• Manage inventory, stock forecasting, and ensure SLA compliance across platforms.
• Deliver insights and reports on sales, competition, and business performance.

Key Requirements:

Graduate (MBA preferred) with 58 years total experience, including 2+ years managing e-commerce accounts.

Strong skills in analytics, Excel, and marketplace tools (Helium 10, SellerApp, etc.).

Understanding of digital marketing, operations, and e-commerce P&L.

Excellent communication and stakeholder management skills.

Background in FMCG, D2C, Beauty, Health will be preferred