Key Account Manager – Client Partnerships (Fintech)

Viyona Fintech, founded in 2022, is revolutionizing India's digital payments with innovative solutions that are simple, inclusive, and secure. Through products like GraamPay and ViyonaPay, Viyona Fintech empowers businesses and individuals to transact seamlessly, bridging gaps between financial aspirations and opportunities. Our scalable platforms streamline monetary exchanges for all, from small enterprises in rural areas to large digital marketplaces. With a mission to make finance accessible, fluid, and connected, Viyona Fintech is at the forefront of driving financial empowerment and shaping the future of fintech in India.

This is a full-time, on-site role based in Hyderabad for a Key Account Manager. The Key Account Manager will oversee client relationships, managing and nurturing key accounts to ensure client satisfaction and long-term loyalty. Responsibilities include strategic business planning, identifying growth opportunities within accounts, and resolving client issues to maintain exceptional service. Additionally, the Key Account Manager will collaborate with cross-functional teams to meet client needs and exceed revenue targets, ensuring a seamless experience for all stakeholders.

• Strong Account Management and Key Accounts handling experience
• Proven proficiency in Business Planning and strategy execution
• Exceptional Customer Service and relationship-building skills
• Demonstrated Analytical Skills to assess performance and identify opportunities
• Excellent communication and problem-solving abilities
• Bachelor's degree in Business Administration, Marketing, or a related field
• Experience in the fintech or payments industry is advantageous
• Ability to work effectively in a fast-paced and collaborative environment