Position: Key Account Manager – Meesho
Department: E-commerce
Experience: 2–5 Years
Location: Gurugram / Delhi NCR
Employment Type: Full-Time
About the Role
We are looking for an experienced Key Account Manager – Meesho to manage and grow our business on the Meesho marketplace. The ideal candidate should have strong hands-on experience in Meesho account management, sales growth, marketplace operations, advertising, cataloguing, and account performance.
Key Responsibilities
- Manage the complete Meesho account and ensure smooth day-to-day operations.
- Develop and implement strategies to achieve monthly sales and revenue targets.
- Monitor key business metrics including GMV, orders, conversion rate, traffic, returns, cancellations, and profitability.
- Plan, manage, and optimize Meesho Ads to improve visibility, sales, and ROAS.
- Manage product cataloguing, listings, pricing, content, images, and product visibility.
- Identify top-performing and underperforming SKUs and implement strategies accordingly.
- Plan and execute offers, promotions, deals, and sale campaigns.
- Monitor competitor pricing, product assortment, promotions, and market trends.
- Ensure adequate inventory availability and coordinate with warehouse and operations teams.
- Track and resolve marketplace-related issues such as orders, returns, cancellations, payments, penalties, and account health.
- Prepare regular sales and performance reports and provide actionable insights.
- Coordinate with internal teams including warehouse, operations, finance, marketing, and customer support.
- Maintain effective communication with the Meesho account/category team.
- Identify new opportunities to increase sales, improve margins, and grow the overall Meesho business.
Required Skills & Qualifications
- 2–5 years of relevant experience in Meesho or marketplace account management.
- Strong hands-on knowledge of Meesho Seller Panel and marketplace operations.
- Experience managing Meesho Ads and promotional campaigns.
- Strong understanding of GMV, ROAS, CTR, CPC, conversion rate, returns, cancellations, and profitability.
- Excellent analytical and problem-solving skills.
- Strong proficiency in MS Excel / Google Sheets.
- Strong communication, coordination, and negotiation skills.
- Ability to independently manage marketplace operations and achieve sales targets.
- Experience with a D2C/e-commerce brand will be preferred.
Key Performance Indicators
- Monthly GMV and revenue growth
- Order and conversion growth
- ROAS and advertising performance
- SKU/product performance
- Inventory availability
- Reduction in cancellations and returns
- Marketplace profitability
- Overall account growth and health
