Job Description
Company: Maven Workforce
Location: Noida (5 Days Working from Office)
Experience Required: 510 Years
Industry: Staffing & Recruitment
About Maven Workforce
Maven Workforce is a dynamic staffing and talent solutions company committed to delivering high-quality workforce solutions to clients across industries. We specialize in connecting great talent with exceptional organizations through innovative, agile, and client-focused approaches.
Role Overview:
We are seeking a results-driven and client-focused Client Partner to lead client engagement, relationship management, and account growth. The ideal candidate will act as a strategic advisor and trusted partner for key clients, ensuring high satisfaction, delivering staffing solutions, and driving revenue through upselling, cross-selling, and account mining.
Key Responsibilities:
Client Engagement & Relationship Management
- Develop and maintain strong, long-term relationships with key client stakeholders.
- Serve as the single point of contact for client communications and escalations.
- Ensure a high level of client satisfaction through proactive communication and support.
Account Growth & Revenue Expansion
- Identify and execute opportunities for upselling, cross-selling, and expanding service lines within existing accounts.
- Drive account mining strategies to uncover new business within current clients.
- Collaborate with delivery teams to align talent solutions with client needs.
Customer Success & Delivery Coordination
- Work closely with recruitment and delivery teams to ensure timely and quality fulfillment of client requirements.
- Understand client business challenges and provide tailored staffing solutions.
- Monitor service quality, performance metrics, and client feedback to ensure delivery excellence.
Strategic Partnership
- Develop account strategies and client roadmaps aligned with business goals.
- Represent Maven Workforce in client reviews, QBRs, and strategy sessions.
- Provide market insights, industry trends, and consultative support to clients.
Qualifications & Skills:
- 5-10 years of experience in staffing/recruitment industry in a client-facing or account management role.
- Proven success in client relationship building, account growth, and customer success.
- Strong understanding of staffing solutions across permanent, contract, and project-based hiring.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to manage multiple accounts and prioritize responsibilities.
- Self-motivated, strategic thinker with a client-first mindset.
