Key Account Manager

Description

We are seeking a dynamic Key Account Manager to join our team in India. This role involves managing relationships with our key clients, driving growth, and ensuring high levels of customer satisfaction.

Responsibilities

• Manage and develop relationships with key accounts to ensure customer satisfaction and retention.
• Identify opportunities for growth within existing accounts and develop strategies to increase revenue.
• Collaborate with cross-functional teams to deliver customized solutions to clients.
• Prepare and present regular reports on account status, sales forecasts, and market trends.
• Negotiate contracts and agreements with key clients to maximize profitability.
• Stay updated on industry trends and competitive landscape to provide insights and recommendations.

Skills and Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 2-9 years of experience in account management or sales, preferably in B2B environments.
• Strong negotiation and communication skills, with the ability to build relationships at all levels.
• Proficient in CRM software and Microsoft Office Suite (Excel, PowerPoint, Word).
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Results-oriented with a proven track record of meeting or exceeding sales targets.