Key Account Manager

Company Description

Mankind Pharma, among India's top 5 pharmaceutical companies, was established in 1995 and currently operates in over 34 countries, including Asia, Africa, and the Gulf region. With a workforce of more than 20,000 employees, Mankind is focused on delivering affordable, high-quality, and innovative pharmaceutical, OTC, and FMCG products to improve healthcare outcomes globally. Renowned for success in products like Unwanted 72, Prega News, and Manforce Condoms, the company is driven by its core values of customer-centricity, quality, innovation, integrity, collaboration, and people development. Mankind is committed to its mission of providing cost-effective solutions to meet the critical healthcare needs of patients.

Role Description

The Key Account Manager will be responsible for managing and nurturing relationships with key clients, ensuring customer satisfaction, and driving business growth. Key tasks include creating and implementing business plans, analyzing account performance, resolving customer inquiries, and identifying growth opportunities. This is an on-site, full-time role based in Kochi.

Qualifications

• Strong Account Management and Key Accounts expertise with a proven ability to build and maintain lasting professional relationships
• Proficient Analytical Skills with the ability to assess data, identify trends, and develop actionable insights
• Experience in Business Planning and developing client-focused solutions to achieve sales targets
• Excellent Customer Service skills to deliver exceptional experiences and address client needs effectively
• Bachelor's degree in Business, Sales, or a related field
• Strong communication, negotiation, and interpersonal skills
• Prior experience in the pharmaceutical or healthcare industry is a plus