Key Account Manager (KAM) - eCommerce

We are looking for a dynamic and experienced Key Account Manager to identify key stakeholders and concerned parties that are integral to the success of the sales and account management strategy, to maintain long-term cordial relationships with key customers. Implementing strategies while engaging with the identified stakeholders can significantly enhance the performance and growth within the identified key accounts.

Roles & Responsibilities

• You will be responsible to identify Key Account and concerned Stakeholders.

• You will be responsible for sales planning & budgeting for each product within the key account, and ensuring alignment of the budgeting process with regional and headquarters targets.

• You will be responsible to plan Product Portfolio and analysing monthly sales trends from Accounts and strategize with Media Manager to improve sales for the Key Account.

• You will be responsible for analysing competitor's Information in the Key Account, and gathering market data on competitors sales, marketing initiatives, and product pricing, prepare and share a monthly report with the Sales and Marketing team.

• You will be responsible for customized Engagement Plan for Key Account and identifying the specific needs of the Key Account and develop tailored strategic initiatives.

Qualifications

Educational qualification: Graduate; MBA in marketing (preferred)

Minimum work experience: 2 to 3 years

Skills attributes:

Technical Skills

• In depth understanding of the Indian eComm industry, customer segments, customer behaviour, and competition.

• Proficiency in sales forecasting to predict market demand and allocate resources effectively.

• Ability to analyse sales data, track performance metrics, and generate reports to measure the effectiveness of sales strategies.

• Understanding of statutory and regulatory guidelines.

Behavioural Skills

• Excellent communication and interpersonal skills.

• Have zeal to coach/ mentor.

• Adept at problem-solving and making data-driven decisions.

• Good at Building and leveraging relationship.