Key Account Manager

Company Description JARIWALA SALES PRIVATE LIMITED. is a growing business located in Surat, Gujarat, India, with offices at ABHIKRAM, Opp. Bhulka Bhavan, Adajan Kawas Road. The company operates in a dynamic commercial environment and serves a diverse customer base in the region. Team members work closely with local and regional partners to support business growth and customer satisfaction. The organization values reliability, strong relationships, and long-term partnerships with its clients.

Role Description The Key Account Manager is a full-time, on-site role based in Surat, responsible for managing and growing relationships with strategic customers. Day-to-day tasks include overseeing key accounts, understanding client needs, preparing account plans, and coordinating with internal teams to ensure timely delivery of products and services. The role involves monitoring account performance, identifying new business opportunities, resolving issues, and maintaining high levels of customer satisfaction. The Key Account Manager will also participate in business planning, forecasting, and reporting to support overall sales targets and organizational objectives.

Qualifications

• Candidates should possess strong Key Accounts and Account Management skills to manage strategic clients and maintain long-term relationships.
• Candidates should possess solid Analytical Skills and Business Planning abilities to interpret data, prepare account strategies, and support sales forecasting.
• Candidates should possess excellent Customer Service skills to address client inquiries, resolve issues promptly, and ensure a positive customer experience.
• Candidates should possess effective communication and negotiation skills to collaborate with internal teams and influence customer decisions.
• Relevant experience in sales, account management, or client-facing roles, preferably in a similar industry or regional market.
• Ability to work on-site in Surat, travel to client locations as needed, and manage multiple accounts simultaneously.
• Bachelor's degree in Business, Commerce, Marketing, or a related field is preferred.
• Proficiency in basic office software (e.g., spreadsheets, presentations, CRM tools) and strong organizational skills.