Key Account Managers are responsible for acquiring new customers, increasing bank's liability base, servicing walk-in-customers and covering all the needs of the mapped clients
Responsibilities
- To acquire new clients through leads and family accounts grouping
- To grow the liability base (CASAFD) of the bank by deepening relationships of mapped customer base
- To sell bank and third party products like LI, GI, Home Loans, Credit Cards, and Personal Loans etc.
- To service clients covering all their banking needs including bank/3rd party products
- To meet / call mapped clients for client servicing needs and new products cross sell
- To actively participate in driving campaigns conducted across liability and other products
- To conform to processes of the bank and have a high focus on compliance
Qualifications
- Graduate / Post Graduate, preferred exposure to financial subjects
- 2 years of relevant work experience in the banking / financial services / insurance organisations
- 1 year relevant experience in the financial sector
Additional requirements:
Valid AMFI / IRDA Certifications
Candidate with experience working in an sales based incentive role, will be preferred
Desired Behavioural / Functional Traits
- Knowledge of Banking products and processes
- Strong Relationship Management skills. (Candidates with existing set of customers are preferred)
- Multi-tasking with crisis management capabilities
- Effective communication & interpersonal skills
- Ability to adapt to change in a fast growing franchise
- Ability to maintain/attract long lasting client relationships.
