Job Title : Key Accounts Manager
Reports to : Regional Business Manager
Product Line : IV Bag (Uniport) RTU Range / Anesthesia Range / High End Anti-infective and Critical Cardiac Range
Job Purpose - The position will be responsible for driving the Key Account management strategy for Amneal's Hospital Care Division and will support the growth of the business.
Major accountabilities :
- The primary goal of the Key Account Manager would be to manage the overall relationship of the top key account and ensure value selling.
- Drive and grow business within identified key accounts – understand competitors volume of business within those accounts, anticipate barriers to product usage and ensure access to targets.
- Responsible for engagement and development of KOL/KBL customers
- Achieve Monthly, Quarterly & Annual Sales Targets of segment as per the given territory.
- Driving business development initiatives to expand business through new hospital entries.
- Responsible to drive new conversions and performance of big corporate account and develop sales pipeline and conversion plan as projected.
- Review key account sales performance on a regular basis and take corrective action.
- Accountable for achieving the yearly budgeted target - Build a forecast state wise to meet the budget numbers.
- Responsible to manage the Internal & External Relationship - Identify key stakeholders and build & manage relationships within identified Key Accounts.
- Responsible for Customer Satisfaction - Solicit Customer Satisfaction Surveys participation, investigate causes of customer dissatisfaction. Update the Must-See List (MSL) regularly by identifying the uncovered doctors on CRM.
- Promote Amneal Differentials for creating brand recall amongst the doctors.
- Builds extensive relationships with decision makers and influencers of key accounts after assessing their needs, purchasing method, and frequency of contact preferences strictly adhere to the compliance guidelines while engaging with KOLs or other commercial entities.
- Drive execution excellence
- Map Efforts with Outcomes and drive effectiveness and efficiency.
- Design and deploy KPIs to capture success of Account.
- Support commercial excellence team with channel performance dashboards for management review.
- Channel performance reporting and execution analytics.
Ideal Background :
Qualifications: Bachelor's Degree in science or equivalent level of educational background/ MBA preferred.
Years of experience: 3+ plus years of successful hospital sales business
- Experience: Proven experience as handling Hospital Key Accounts within the pharma / medical industry.
- Experience in working and leading cross-functional environments.
- Proven experience in sales and/or marketing and managing relationships with key clients.
- Willingness to accept challenging assignments and engage in relevant developmental activities, in a rapidly adapting environment.
- Demonstrated ability to identify and adapt to shifting priorities and competing demands and maintain composure in difficult circumstances.
- Works independently under minimal supervision, shows high self-accountability.
- and entrepreneurial mind-set.
- Strong critical thinking and analytical skills.
- Comfortable in using salesforce automation and reporting tools.
- Outstanding communication skills- both verbal and written
- Savvy with sales reporting platform and sales data analytic
