Industry: E-commerce. Location: India. Workplace: On-site. We are a dynamic company operating within the fast-paced e-commerce sector, committed to delivering exceptional online shopping experiences to our customers. As a growing player in the industry, we seek dedicated professionals to join our team.
Role & Responsibilities
- Build and maintain strong relationships with key clients to understand their needs and ensure their satisfaction.
- Identify new business opportunities and develop strategies to increase account revenue.
- Negotiate contracts and close agreements to maximize profits while maintaining customer satisfaction.
- Collaborate with cross-functional teams to coordinate service delivery and resolve client issues promptly.
- Monitor market trends and competitor activities to identify potential threats and opportunities.
- Prepare and present strategic account plans and sales reports to management.
Skills & Qualifications
- Must-Have
- Proven experience as Key Account Manager in the e-commerce industry
- Strong understanding of e-commerce platforms and CRM software
- Excellent communication, negotiation, and interpersonal skills
- Ability to analyze market data and customer needs
- Proficiency in MS Office and sales tools
- Preferred
- Experience with digital marketing strategies
- Knowledge of logistics and supply chain management in e-commerce
Benefits & Culture Highlights
- Collaborative and innovative work environment
- Opportunities for professional growth and development
- Competitive compensation packages
Skills: commerce,customer service,market analysis,crm software,management,e-commerce,client relationship management,customer
