Job Purpose
As a Key Account Manager, you will responsible for building and maintaining relationships with the company's most important e-commerce clients to drive sales growth You will play a key role in shaping our brand image and increasing market share. This position requires a combination of Product Development, Innovation, Creativity, Strategic thinking, and Strong leadership skills.
DUTIES & RESPONSIBILITIES
- Develop and maintain strong relationships with key clients, and grow the existing business through strategic account planning.
- Achieve sales budgets and margin targets, provide accurate sales forecasts, and monitor performance against goals.
- Identify new business opportunities within designated accounts and markets, and build a strong project pipeline.
- Monitor market trends, competitor activities, and consumer insights to identify opportunities and inform strategy.
- Work closely with internal teams, including development and marketing, to align on and execute customer briefs and innovation projects.
- Lead contract negotiations on pricing, terms, and conditions to secure favorable agreements.
EDUCATION & TRAINING
- Bachelor's degree in marketing, business administration, or a related field. A master's degree is a plus
KNOWLEDGE & EXPERIENCE
- Proven experience as a Key Account Manager, ideally within the fragrance, cosmetics, or FMCG industry
- A strong understanding of the fragrance industry, including market dynamics and a good sense of smell
- Ability to handle basic financial concepts like pricing and margin, and a track record of meeting sales targets
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) is essential, along with strong presentation skills
- Exceptional communication, negotiation, and interpersonal skills are required to build and maintain relationships
- Strong organizational and multi-tasking abilities to manage multiple projects and clients simultaneously.
SKILLS & ABILITIES
- Excellent written and verbal communication skills
- Analytical mindset with the ability to interpret data, identify trends, and make data-driven decisions
- Strong leadership and team management skills, with the ability to motivate and inspire team members
- Creative thinking and problem-solving abilities to develop innovative sales strategies
- Strong project management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously
