Chief Manager, Key Account Management Fintech
Location: Bangalore (Work From Office)
Department: Financial Solutions & Affinity Business
Reporting To: KAM Head, South
Job Summary
We are seeking a driven, strategic, and relationship-oriented Key Account Manager to join our rapidly growing Fintech business based out of Bangalore. In this role, you will be responsible for owning, nurturing, and expanding key client relationships across Payments, NBFC Fintech, Insuretech institutions. You will play a pivotal role in driving adoption of our offerings, ensuring
client success, and unlocking new growth opportunities through deep collaboration with partners across the financial ecosystem. This is a high impact individual contributor role.
Key Duties & Responsibilities
- Own and manage end-to-end relationships with key clients in the NBFC Fintechs, Payments,
and Insurtech ecosystem in Bangalore
- Own and deliver revenue and profit targets from designated partners through continuous
revenue expansion, margin expansion & new program launches
- Act as the primary liaison between partners and internal teams to ensure seamless delivery,
issue resolution, and business value realization
- Deeply understand partners business models, pain points, and priorities to deliver
consultative, value-based solutions.
- Develop and execute strategic account plans to expand wallet share, improve partner
satisfaction, and drive long-term retention.
- Lead commercial discussions, contract negotiations, and renewals with senior stakeholders.
- Collaborate cross-functionally with Product, Category, Tech, Risk, Compliance, Legal, and
Operations teams to deliver service excellence and partner success.
- Track and report on account performance, revenue pipeline, and key success metrics to
leadership.
- Stay ahead of trends in Digital Finance, Embedded Finance, and evolving Regulatory
Frameworks to proactively support client needs.
- Represent the voice of the partner internally and influence product development and
strategy through actionable market insights.
Ideal Candidate Profile / Experience Required
- 812 years of experience in Key Account Management or Strategic Partnerships, preferably
within Fintech, Insuretech, Banking, Lending, or SaaS platforms serving financial institutions.
- Experience in InsurTech (Acko, Go Digit, etc.) with a proven track record of driving and
managing digital partnerships preferred.
- Strong understanding of the Indian Financial Ecosystem, including Payments players and
digital lending models.
- Proven track record of managing large accounts and consistently achieving revenue growth
targets.
- Exceptional communication, relationship management, and negotiation skills.
- Confident in engaging with CXOs, Business Heads, and Product/Tech teams at partner
organizations.
Academic Qualifications
- Bachelor's degree in Business, Finance, or Technology (mandatory).
- MBA from a reputed institution (mandatory).
Skills, Abilities & Competencies
- Prior experience working with large Fintechs or selling to NBFCs, Top Banks, or Regulated Financial Institutions.
- Strong knowledge of RBI and IRDAI guidelines, KYC norms, and compliance processes within the financial services domain.
- Analytical mindset with hands-on experience in Power BI and Excel/Google Suite for business tracking and reporting.
- Expertise in power point presentations to deliver precise insights to partners
- Ability to operate independently in a fast-paced, high-growth environment.
- Strategic thinking with an aptitude to translate insights into actionable business plans.
- Collaborative and solution-oriented approach when dealing with cross-functional internal
teams and multiple stakeholders.
Behavioral Attributes
- Go-getter with a strong bias for action, execution, and speed.
- Self-starter who takes ownership and drives outcomes proactively.
- Open-minded and innovative, eager to experiment with new ideas and approaches.
- Collaborative mindset with the ability to work seamlessly across internal and external teams.
Why Join Us
This is a high-impact role at the intersection of financial technology and strategic partnerships an opportunity to work closely with some of India's leading financial institutions and shape the future of embedded finance with the market leader in the sector. If you thrive in a dynamic, fast-evolving environment and are passionate about building scalable business relationships, we'd love to connect.
