Key Account Manager - Ecommerce

Job Role: Key Account Manager - Ecommerce

Experience: 5-8 years

Location: Rajaji Nagar, Bengaluru

Department: E-commerce / Category Management

Reporting To: Head of E-commerce / Business Head

About the Company

HealthSense is a leading e-commerce brand in India focused on health, wellness, and fitness, offering a wide range of quality products - from smart scales, posture correctors, and massagers to medical

devices and mom-and-baby essentials - designed to help consumers monitor and maintain their

wellbeing.

HealthSense was established in 2014 by Surbhi and Yugantar Agarwal in Bengaluru. The brand blends

technology and comfort, empowering users with practical, well-designed solutions that make health a

priority.

Our success on platforms such as Amazon India reflects our commitment to product quality, reliable

warranty support, and outstanding customer service.

Key Responsibilities

• Own and grow HealthSense sales across Amazon, Flipkart, quick-commerce platforms, and other

online channels.

• Build monthly and annual sales plans by channel, category, and SKU.

• Take direct responsibility for achieving revenue and profitability targets.

• Deeply understand Amazon sales, rankings, conversion, pricing, promotions, inventory, reviews,

and advertising.

• Track and improve ACOS, TACOS, ROAS, contribution margin, and overall marketplace profitability.

• Identify why particular products or categories are growing or declining and take corrective action.

• Plan and execute new-product launches on marketplaces.

• Develop pricing, promotional, and marketplace-event strategies.

• Work with the marketing and AMS teams to ensure advertising delivers profitable incremental

sales.

• Build and scale business across Blinkit, Zepto, Swiggy Instamart, and other quick-commerce

platforms.

• Work closely with Product, Sourcing, and Supply Chain teams for demand forecasting and inventory

planning.

• Avoid stock-outs of key products while maintaining healthy inventory levels.

• Analyse competition, category trends, and marketplace data to identify new growth opportunities.

• Manage the e-commerce team with clear targets, reviews, and accountability.

• Prepare weekly and monthly business reviews covering sales, profitability, advertising, inventory,

and growth opportunities.

• Work directly with the Founder on major growth initiatives and execution

What We're Looking For

• 6+ years of e-commerce or D2C experience.

• Must have worked inside a D2C or consumer brand.

• Strong hands-on experience with Amazon India is essential.

• Experience with Flipkart and/or quick commerce is preferred.

• Proven experience growing an individual brand or category on e-commerce.

• Strong understanding of marketplace advertising and performance metrics.

• Commercial understanding of sales, margins, pricing, advertising spends, and profitability.

• Experience managing a team.

• Strong analytical and Excel/data skills.

• High ownership and an execution-oriented mindset.

Most Important

1. We are not looking only for someone who has managed marketplace operations.

2. We want someone who can demonstrate: I was responsible for Brand/Category X. When I took over,

online sales were X per month/year. I helped scale them to Y within Z months/years.

3. Candidates with hands-on experience scaling a D2C or consumer brand on Amazon and other online

channels will be strongly preferred.

4. This role offers significant ownership and direct exposure to the Founder.