Key Account Manager - Ecommerce

About Brillare

Brillare is a home grown personal care brand founded by a renowned formulation scientist and led by a strong management team from Tier 1 institutions and advised by industry leaders from digital,e-commerce and FMCG space.

We are the first Zero Dilution brand in India with 100% natural, safe and cruelty-free products. Being one the fastest growing D2C brand, we have a strong presence across D2C website, 15 online

marketplaces, exclusive brand outlets and premium salon chains. We are financially backed by

Emami, 2500+ cr. leading FMCG Company.

We are an organization that values and nurtures dynamic, fast-paces, high-growth environments.

Entrepreneurial spirit: We are imaginative, we take initiative, and we take ownership. We love

challenges and learn from our mistakes faster to move forward together. Our unwavering focus is to provide our consumers with best in class products, always.

Consumer Obsession: We are a growing team with ambitious goals and driven by only one

principle - Consumer first. Nothing else. Nothing more.

Collaborative environment: We are positive, open-minded, and value everyone's ideas. No complex hierarchies or red tape, we work as one team and combine our collective strengths.

To discover more about us, please check out at https://www.brillare.co.in/

Job Title - Key Account Manager - Ecommerce

We are looking for a Key Account Manager - E-commerce to own and scale performance across key online marketplaces. This role will be responsible for managing key accounts, driving topline growth, executing platform marketing, and improving operational efficiency across channels like Nykaa, Myntra, Tira, etc.

The ideal candidate is data-driven, execution-focused, and marketplace-savvy, with strong ownership mindset.

Key Responsibilities

1. Key Account Management

• Own and manage key marketplace accounts
• Build and maintain strong relationships with platform category managers and account managers
• Lead quarterly growth discussions

1. Business Growth & Revenue

• Drive GMV, revenue, and profitability across assigned platforms
• Identify growth levers including assortment expansion, pricing, promos, and visibility
• Monitor competitor activity and category trends

1. Platform Marketing & Visibility

• Plan and execute platform marketing campaigns (Deals, Ads, Events, Brand Days)
• Manage Platform ads in coordination with internal teams
• Optimize content, search visibility, and conversion metrics

1. Operations & Execution

• Ensure stock availability, fill rates, and SLA adherence
• Coordinate with supply chain and operations teams to minimize OOS and cancellations
• Own catalog hygiene, listings, and new product launches

1. Data & Reporting

• Track daily/weekly/monthly KPIs:
• GMV, ROAS, contribution margin, OOS, fill rate, conversion
• Prepare performance reports and actionable insights for leadership
• Use data to optimize pricing, discounts, and ad spends

Required Qualifications

• 2+ years of experience
• Strong hands-on experience with Nykaa, Myntra, Flipkart
• Experience in FMCG / D2C brands preferred
• Strong understanding of marketplace ads, promos, and algorithms
• Excellent Excel & data analysis skills
• Excellent communication and negotiation skills.

Skills & Competencies

• Ownership mindset & execution excellence
• Strong negotiation and stakeholder management skills
• Analytical and problem-solving ability
• Fast-paced startup adaptability
• Clear communication & collaboration