Key Account Manager – E-commerce Quick Commerce

Job Title: Key Account Manager E-commerce / Quick Commerce

Location: Noida

Department: E-commerce / Sales

Reporting To: Ecom Head

Role Summary:

We are seeking a dynamic and driven Key Account Manager (KAM) with expertise in

managing accounts across e-commerce and quick commerce platforms. The ideal candidate

will have hands-on experience in onboarding new categories, strong operational knowledge

of online platforms, and proven ability in relationship building and business development.

Key Responsibilities:

Channel Management:

o Manage key accounts across major e-commerce (Amazon, Flipkart, etc.) and

quick commerce (Blinkit, Instamart, Zepto, etc.) platforms.

o Develop and execute business plans to achieve revenue and margin targets

across all platforms.

Category & Product Onboarding:

o Lead the onboarding process for new categories and SKUs across platforms.

o Ensure accurate listing, content hygiene, pricing, and inventory alignment in

collaboration with internal and external teams.

Business Development:

o Identify category growth opportunities, white spaces, and product expansion

potential across platforms.

o Drive visibility and sales through promotions, campaigns, and exclusive

launches.

Relationship Management:

o Build and maintain strategic relationships with platform category teams and

internal stakeholders.

o Serve as the single point of contact for all key account activities, issue

resolutions, and business alignments.

Analytics & Reporting:

o Monitor performance metrics, category contribution, and sales trends.

o Share regular reports and insights with leadership to drive informed

decisions.

Requirements:

Graduate/Postgraduate in Business, Marketing, or a related field.

36 years of experience in e-commerce or quick commerce account management.

Sound understanding of platform operations, category management, and digital

trade marketing.

Experience in onboarding and scaling new categories online.

Excellent communication, negotiation, and stakeholder management skills.

Proficiency in Excel, PowerPoint, and analytics/reporting tools.

Preferred Experience:

Prior exposure to toys or baby hardlines categories would be a strong advantage.