Key Account Manager

About The Role

The Q-Commerce Manager will own Dot & Key Q-commerce P&L and be accountable for Leading Blinkit, Zepto, Instamart and similar platforms into sustainable, high-growth businesses.

Responsibilities Own the Q-commerce P&L across Blinkit, Zepto, Instamart and other platforms, driving revenue, margins, ROI and sustainable growth

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Build and execute growth plans for each platform, including targets, pricing, promotions and visibility strategies.

Lead platform partnerships, including negotiations on commercials, placements, campaigns and expansion opportunities.

Use data to drive decisions by tracking sales, conversion, pricing, ROAS and stock cover to optimise performance.

Ensure high availability and inventory health by planning demand and maintaining 100% in-stock on key SKUs.

Own operational execution including PO fulfilment, SLAs, cancellations, returns and overall platform hygiene.

Own all Cash flows — receivables, settlements, deductions, credit notes and RTVs — ensuring zero revenue leakage.

Be the internal owner of Q-commerce, working with content, supply chain, finance and operations to ensure the channel is always set up to win.

What We're Looking For :

• 7+ years of marketplace experience, with at least 2 years in Q- commerce.
• Someone who thinks in terms of P&L, growth levers, ROI and ownership, not just execution.