Key Account Manager D2C FMCG Brand Exp: 02 years - WIPRO Partnered - Package 12 LPA

Company: Soulflower

Location: Bengaluru

Platforms: Amazon, Flipkart, Meesho, Zepto and Swiggy Instamart

Reporting to: Business Manager

Role

Drive Soulflower's business across assigned e-commerce and quick commerce accounts. Based in Bengaluru, this person will build strong relationships with platform teams, meet them regularly, negotiate growth opportunities and own execution from business planning to sales delivery.

Key Responsibilities

• Account relationships: Engage regularly with category, buying, marketing and supply chain teams. Conduct in-person meetings and close action points.
• Revenue and profitability: Own account-wise sales targets, growth plans, margins and commercial performance.
• Business development: Secure new listings, wider assortment, new product launches and expansion into additional cities and dark stores.
• Commercial negotiations: Negotiate pricing, platform margins, promotional funding, visibility opportunities and trading terms within approved budgets.
• Platform execution: Improve product availability, catalogue quality, search visibility and participation in relevant sales events.
• Quick commerce growth: Track sales per store per day, availability and assortment gaps; work with platform teams to improve sell-through.
• Purchase orders and replenishment: Coordinate with internal supply chain teams to convert demand into POs, ensure timely fulfilment and resolve stockouts.
• Marketing coordination: Work with performance marketing and content teams on platform campaigns, promotions and product launches.
• Financial follow-through: Coordinate with finance on payments, deductions, claims and account reconciliation.
• Reporting: Maintain a weekly account scorecard covering sales, margins, inventory, availability, outstanding issues and next actions.

Candidate Profile

• 1-2 years of experience in e-commerce or quick commerce key account management.
• Experience in beauty, personal care, FMCG or consumer brands preferred.
• Demonstrated ownership of business growth across one or more of the listed platforms.
• Existing relationships with Bengaluru-based platform teams preferred.
• Strong negotiation, analytical and follow-up skills.
• Comfortable working with Excel, sales dashboards and account profitability.
• Based in Bengaluru, with willingness to travel for business requirements.

Success Measures

• Achievement of monthly sales and contribution targets.
• Growth in account-wise sell-through and sales per store per day.
• Improved product availability and fewer stockouts.
• Expansion in listings, assortment, cities and dark stores.
• Effective promotional spending and timely launch execution.
• Timely closure of commercial issues, claims and overdue payments.

We are looking for someone who can build relationships, negotiate effectively and convert platform opportunities into measurable, profitable growth.