Key Account Manager

Company Description Curatal is a premier tech-driven hiring platform that helps enterprises discover, assess, and onboard top tech talent with speed and efficiency. Its AI-powered SaaS solution provides on-demand video interviews and pre-evaluated candidates, reducing time-to-hire by up to 75%. By leveraging advanced AI/ML technologies, Curatal automates critical recruitment workflows, eliminating redundant screening and enabling smarter, data-driven decisions. The platform is designed to streamline hiring from screening to selection, allowing teams to focus on building high-quality products while closing talent gaps quickly.

Role Description The Key Account Manager role at Curatal is a full-time, hybrid position based in Hyderabad. In this role, the individual manages strategic client accounts, builds long-term relationships with enterprise customers, and serves as the primary point of contact for all account-related matters. Day-to-day responsibilities include understanding client hiring needs, coordinating platform solutions, overseeing onboarding and adoption, and ensuring high levels of customer satisfaction and retention. The Key Account Manager will collaborate with sales, product, and customer success teams to drive account growth, resolve issues, identify upsell and cross-sell opportunities, and provide feedback that helps improve Curatal's AI-powered recruitment offerings.

Qualifications

• Candidates should possess strong client relationship management, account planning, and stakeholder communication skills.
• Candidates should possess skills in sales or business development, negotiation, and opportunity identification within key accounts.
• Candidates should possess skills in data analysis, reporting, and using insights to drive decision-making and account performance.
• Candidates should possess skills in project coordination, time management, and cross-functional collaboration with internal teams.
• Relevant experience in B2B SaaS, HR tech, or enterprise solutions, particularly within technology hiring environments, is beneficial.
• A bachelor's degree in business, management, or a related field, and prior experience managing large or strategic accounts, is preferred.
• Ability to work in a hybrid setup from Hyderabad, adapt to a fast-paced environment, and maintain a customer-centric approach is essential.