Key Account Manager

Job Title: Key Account Manager

Company Name: Innotech CreditSea Platforms Pvt. Ltd.

Job Type: On-site (Full Time)

Location: Raipur (Chhattisgarh)

Experience : 0 - 3 Years

Company Overview

CreditSea is a fast-growing financial technology company committed to simplifying access to credit and empowering individuals and businesses with smart financial solutions. With a strong focus on innovation, customer experience, and financial inclusion, CreditSea is building a trusted platform for lending and credit management across India.

Position Summary

CreditSea is looking for a driven and customer-focused Key Account Manager to join its team in Raipur, Chhattisgarh. The ideal candidate will be responsible for managing and growing relationships with key accounts, driving business through partner and channel networks, and ensuring high levels of customer satisfaction. This role reports directly to the Chief Operating Officer (COO) and offers a strong opportunity for growth within a dynamic, fast-paced organization.

Key Responsibilities

• Develop, manage, and grow relationships with key accounts, channel partners, and stakeholders in the assigned territory.

• Act as the primary point of contact for key accounts, ensuring timely resolution of queries and issues.

• Drive revenue growth by identifying new business opportunities within existing and prospective accounts. • Achieve monthly, quarterly, and annual sales and business targets as defined by management.

• Conduct regular market visits, client meetings, and relationship-building activities to strengthen CreditSea's market presence.

• Collaborate with internal teams (Operations, Credit, Marketing) to ensure smooth onboarding and servicing of accounts.

• Monitor account performance, prepare reports, and provide insights and recommendations to the COO.

• Ensure compliance with company policies, processes, and regulatory guidelines in all business dealings.

• Stay updated on market trends, competitor activities, and customer needs to support strategic planning. 

Key Skills & Competencies

• Strong communication, negotiation, and interpersonal skills.

• Ability to build and maintain long-term business relationships.

• Good understanding of sales, account management, or the financial services/lending industry (preferred). • Self-motivated with a results-driven approach and ability to work independently.

• Strong analytical and problem-solving skills.

• Proficiency in MS Office (Excel, Word, PowerPoint) and CRM tools.

• Willingness to travel within the assigned territory as required.

What CreditSea Offers

• Opportunity to work closely with senior leadership, including direct reporting to the COO.

• A collaborative and growth-oriented work culture.

• Competitive compensation with performance-linked incentives.

• Career growth opportunities within a rapidly scaling fintech organization.