Job Title: Key Account Manager – Chromatography & Analytical Solutions
Role Overview
Seeking a technically strong and result-oriented Account Manager to drive business growth and manage key customer relationships across Gujarat. The role involves sales, technical consultation, account management, and market development for chromatography columns, consumables, and impurity standards within the pharmaceutical and life sciences sector.
The ideal candidate should possess strong exposure to analytical products, chromatography workflows, and the Gujarat pharma market.
Key Responsibilities
1. Sales & Business Development
- Achieve sales and revenue targets for chromatography columns, consumables, and impurity standards.
- Identify and develop new business opportunities across pharmaceutical, biotech, CRO/CDMO, and research segments.
- Expand market presence for Welch Materials Inc. and TLC Standards products.
- Drive product penetration and customer acquisition across assigned territories.
2. Key Account Management
- Build and maintain strong relationships with procurement, QC, QA, R&D, and analytical teams.
- Manage key pharmaceutical accounts including API manufacturers, formulation companies, and research centers.
- Handle techno-commercial discussions, pricing negotiations, and long-term agreements.
- Ensure customer satisfaction and long-term account retention.
3. Technical Sales & Application Support
- Provide application-based support for HPLC/GC columns and analytical consumables.
- Coordinate with principals and technical teams for troubleshooting and method optimization.
- Conduct product demonstrations, seminars, workshops, and customer training programs.
- Support clients with chromatography workflow optimization.
4. Market Intelligence & Strategy
- Monitor competitor activities, pricing trends, and emerging market opportunities.
- Share structured market insights and customer feedback with management.
- Identify opportunities in specialized areas such as biologics, peptides, and complex injectables.
5. Sales Operations & Coordination
- Prepare quotations and manage order closures effectively.
- Coordinate with logistics and internal teams for timely deliveries.
- Ensure timely payment collection and effective credit control.
- Maintain accurate sales records, reports, and forecasts.
Product Portfolio
- HPLC & UHPLC Columns
- Preparative Chromatography Columns
- GC Columns
- SPE Cartridges & Sample Preparation Consumables
- Filters & Laboratory Consumables
- Pharma Reference & Impurity Standards
Target Industries
- Pharmaceutical Companies (API & Formulations)
- CROs / CDMOs
- Biotechnology Companies
- Research Institutes
- Academic Laboratories
Required Qualifications
Education
- B.Sc / M.Sc in Chemistry, Analytical Chemistry, Life Sciences, or related field.
- MBA in Sales/Marketing will be an added advantage.
Experience
- 7+ years of experience in chromatography, analytical instruments, or laboratory consumable sales.
- Strong exposure to HPLC/GC columns, chromatography consumables, and analytical workflows.
- Experience handling Gujarat pharma and biotech markets is mandatory.
Required Skills & Competencies
- Strong technical understanding of chromatography and analytical chemistry workflows
- Excellent sales, negotiation, and account management skills
- Ability to independently manage techno-commercial discussions
- Strong presentation and communication abilities
- Customer relationship management and business development expertise
- Market analysis and strategic planning skills
- Self-driven with strong ownership and execution mindset
