Key Account Manager

About Benow

Benow is a technology-driven financial services company redefining affordability and payments in India. As one of the country's leading Buy Now, Pay Later (BNPL) and digital payments platforms, we seamlessly connect customers, merchants, brands, and financial partners to modernize how transactions happen

At our core, we believe in simplifying payments - moving away from legacy hardware-centric systems to a fully digital, agile ecosystem that empowers retail growth and enhances customer experience. Our solutions span mobile, CDIT devices, UPI, instant EMI, and unique features like instant cashback and pre-reserve journeys

Job Purpose

Responsible for managing and nurturing key client relationships, driving business growth, and ensuring high customer satisfaction through strategic account management and solution delivery.

Role and Responsibility

• Build and maintain good working relationship with current and potential clients in order to create an atmosphere that fosters sales

• Engage and train Brands across hierarchy to implement payment solutions across the merchant base

• Acquire, engage and train merchants on payment solutions

• Meet the set goals and sales targets

• Conduct analysis / survey of sales territory to plan required interventions to improve efficiency

• Interact with internal teams with a view to provide inputs to operations and supporting them through the process of target realization

• Develop and implement standards for productivity, customer-service and quality of service

• Monitor the performance of sales employees and provide the necessary guidance to improve efficiency

• Present periodic reports to management on sales operations

Educational Qualification

• Any Graduate / MBA with a good academic record
• At least 3 - 7 year of field sales experience of Merchant acquiring / Banking industry or field sales Experience
• Hands on experience with merchant acquiring, engagement & payment solutions
• Good negotiation, communication and convincing skills, Analytical skills

What we value in our people

• You take the Shot: You decide fast and deliver right.
• You are the CEO of what you do: You show ownership and make things happen.
• You own tomorrow: You build solutions for the merchants and do the right thing.
• You sign your work like an artist: You seek to learn and take pride in the work you do.
• You care with tough love: You empower others and help people grow.