Key Account Manager - Apparel E-comm Channel

About the job

Job Purpose:

The E-commerce Key Accounts Manager is responsible for driving online revenue growth by managing and scaling relationships with major e-commerce platforms such as Amazon, Flipkart, Myntra, and other marketplaces. The role involves end-to-end ownership of account performance, assortment planning, promotions, operations coordination, and data-driven decision-making to maximise visibility, conversions, and profitability.

Position Overview:

Location: Gurugram

Position Title: Assistant Manager

Reports to: Team Manager - Apparel ECom Channel

Function: Apparel

What you'll do:

Account Management:

• Manage day-to-day operations and performance of key e-commerce accounts (Amazon, Flipkart, Myntra etc.)
• Build strong relationships with category managers and platform stakeholders.
• Ensure product listings, inventory, pricing, and promotions are aligned with business goals.

Sales & Growth Ownership:

• Own the P&L for assigned e-commerce accounts.
• Develop and execute weekly, monthly, quarterly, and annual sales plans.
• Monitor category trends and competitor strategies to identify growth opportunities.

Catalogue & Content Management:

• Ensure accurate and high-quality product listings, A+ content, images, and SEO optimization.
• Coordinate with content, design, and marketing teams for listing improvements. Conduct periodic audits to maintain listing hygiene.

Operations & Supply Chain Coordination:

• Collaborate with warehouse, logistics, and inventory teams to ensure healthy stock levels and timely order fulfilment and delivery.
• Analyse sell-through and recommend replenishment strategies.

Marketing & Promotions:

• Plan and execute platform-specific campaigns, deals, and brand promotions.
• Evaluate ROI on marketing spends (AMS, Flipkart Ads, coupons, deals, etc.).
• Coordinate with platform teams during sale events like BBD, Prime Day, Festive Sales, EORS.

Analytics & Reporting:

• Track daily/weekly/monthly performance: sales, traffic, conversions, returns, pricing, and ratings.
• Analyse data and present insights to management with actionable recommendations.
• Monitor account health metrics and take corrective actions proactively.

Cross-Functional Collaboration:

• Work closely with product, finance, operations, and marketing teams to align e-commerce strategies and reconciliations.
• Ensure pricing and discounting strategies adhere to company policies

What you'll bring:

Experience: 5+ years of experience in e-commerce account management or online marketplace operations and strong understanding of marketplace dynamics

(Amazon Seller Central, Flipkart SP Dashboard, etc.).

Qualification: Bachelor's degree - Business, Marketing, Management

Why work with us

We are a global leader in middleweight motorcycles (250-750cc), operating in 65 countries. Royal Enfield's unique approach to forging our path has led to consistent growth and profitability. Emphasizing our values and brand essence, we strive to transform into a premium experiential brand. By embracing diversity and new ideas from various industries and regions, we are expanding our team for a broader perspective on global markets.

Ready to Join Us

Apply via our website today. Join our trailblazing team and be a part of our legacy! So why wait Join us and experience the freedom of embracing the road, riding with pure motorcycling passion.